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At the Community Food Basket of Ottawa our mission is to unite the community in a cooperative effort to feed those in need in a spirit of love and compassion.  

Client Choice Shopping

As many things are returning to normal, we are very excited to open our doors and re-introduce the Client Choice shopping system,
beginning on Monday, July 5th 2021. 

Key Information:

We will re-open for Client Choice Shopping on Monday, July 5th, at which time we will discontinue Drive-Thru Distributions. For clients that do not wish to shop, we will have a number of pre-made boxes available.

MASKS ARE MANDATORY FOR EVERYONE, regardless of vaccination status. All volunteers, staff and clients will be required to wear masks at all times during distribution hours, no exceptions. Pre-made to go boxes will be available.

We ask that just one adult per household come to shop. Please refrain from bringing extra household members and children when possible.

Shopping With Points:

  • We continue to serve clients with no residency restrictions (subject to change).

  • All households are eligible to visit twice per month, in addition to our monthly mobile pantries.

  • Clients are asked to bring either a piece of mail with their name and address or a photo ID.

  • You are encouraged to bring your own containers (bags, boxes, etc.), to pack your groceries into as you shop.

When you check in you’ll be given a sheet that lists your
points available in each category, like the one here:



  • Points cannot be saved from one visit to the next, we
    encourage you to use all the points you have available
    each time.

  • The aisles will be organized by the point categories
    and there will be volunteers to help you make your
    way through.



Monday: 9:00 - 11:00 AM

Tuesday: 9:00 - 11:00 AM

Wednesday: 3:00 - 6:00 PM

Thursday: 3:00 - 6:00 PM


The last sign in will be 15 minutes before closing time, to give you time to make your selections.

Frequently Asked Questions

What do I need to bring with me?

Every Visit

  • Photo ID or a piece of mail with your current address.

  • A face mask or other face covering.

  • A box, bags, or other container to bring your food home in.

Do I make too much money to qualify? 

We do not require proof of income, but we will ask you to sign an official document stating that you meet the following guidelines:  

2022 chart.jpg